02
Analyze Your Revenue Contracts
We analyze your revenue contracts to profile contracted service pricing and identify nuanced services that may be eligible for alternative pricing.
03
Validate Pricing Integrity in Billing Systems
We perform a thorough audit of your billing system pricing programs and compare those to your revenue contracts to validate open balances and identify anomalies that represent additional revenue opportunities.
04
Profile Claim Collection Opportunities
We analyze your claims data to identify patterns of systematic denial or underpayment that represent outsized opportunities for recovery.
05
Package & Collect On Claims In Bulk
We package claims according to identified patterns and seek bulk reimbursements from payors. During this process, we remain mindful of the importance of maintaining your relationships with your payors.
06
Identify Root Causes & Recommend Process Improvements
We identify the root causes of non-payment & underpayment, then recommend specific process improvements to prevent future occurrences.
Our Process
We focus on getting providers properly paid by private payors, with a focus on HMOs and their capitation partners.
01
Conduct Focused Stakeholder Interviews
We interview relevant members of your revenue team to understand where the biggest challenges are, and tailor our efforts to those needs, as opposed to relying on a one-size-fits-all solution.
Advanced Benefits
We've designed everything we do to be no-risk & low effort for your organization.
No Upfront Fees
We only get paid after we get you paid.
Simple Setup
Getting started requires no change to your existing systems or processes.
No Increase in Workload
You give us access, and we get it done.
Forward-Facing Fixes
We identify root causes & share process improvement recommendations.
Team
Principal
Zabelle Crosson, MBA
Zabelle is a highly accomplished healthcare management consultant specializing in revenue recovery, contract optimization, and business turnaround for hospitals, healthcare facilities, and specialty providers. With extensive experience at top healthcare institutions that are now part of the Providence health system and UnitedHealth Group, Zabelle has a track record of driving revenue growth and enhancing operational processes.
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At St. Mary Medical Center, now a Providence hospital, she directed the Contracting and Managed Care department, where her expertise in network management and payor negotiations yielded annual rate improvements and optimized patient service delivery. Under her leadership, the department’s claims processing consistently exceeded federal and state requirements, ensuring financial compliance and efficiency.
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During her tenure at FHP, a multidimensional healthcare provider and HMO subsequently acquired by UnitedHealth Group, Zabelle served as Director of Plans, where she managed up to four offices and achieved substantial cost savings and faster service delivery. She also guided network development for physician groups and hospitals, providing strategic support that strengthened financial performance.
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Known for her rigorous approach to identification and collection of unpaid revenue, Zabelle has personally recouped millions for healthcare clients, helping clients achieve financial stability through tailored revenue recovery strategies. Today, Zabelle leverages her comprehensive expertise to empower providers in maximizing revenue and streamlining operations.
Advisor, Analytics & Automation
Kevin Crosson
Kevin is a leader in data-driven growth and automation, with a track record of scaling innovative, venture-backed technology companies. Currently, he leads new growth initiatives at Octave, a modern, tech-driven behavioral health practice operating in 17 states and backed by leading investors, including Cigna Ventures.
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Previously, Kevin was responsible for scaling Divvy Homes, a high-growth real estate investment firm, into one of the top ten homebuyers in the U.S. by annual acquisition volume. During his tenure, he applied advanced analytics and automation strategies to achieve 20x growth in two years while substantially reducing acquisition costs.
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As a consultant, he has also identified and remedied gaps in growth strategies for major tech companies, including Robinhood and Yelp. With expertise in advanced analytics and process automation, Kevin integrates systems that enhance data integrity, streamline operations, and empower businesses to achieve sustainable growth.
Get in Touch
If you think (or know) your payors are not paying you the full amount you're owed, let's talk. ​Submit this form and we'll reach out quickly to schedule a brief, no-commitment consultation.
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If you prefer, contact us directly at:
(760) 985-4535